Resource solutions and digital transformation partner
Staff augmentation
Whether your business has a skills gap for a specific project or a short-term need for supplementary support in any technical or business function, Claverton can provide you a solution using our Onshore, Nearshore and Offshore offerings.
Staff Augmentation provides the right skills and experience at the right time, with flexible and super competitive rates for your business to fulfil your commitments to your customers.
Claverton offers access to highly skilled and experienced people iacross technical, project/programme, and business support functions.
These include:
Professional Services - World class Professional Services skilled individuals; be it Project and Programme Management (Waterfall, Agile & Hybrid) or Technical Consultants and specialists.
We have fully qualified, Professional Services individuals that have extensive experience with Business Cloud, Cyber, Workplace and Business Application technologies.
Managed Services - skilled individuals that have operational excellence at the core of their DNA. Most of our staff have experience of Managed Service delivery at global scale within Tier 1 delivery organisations and this is complemented with staff that have extensive experience within small to medium sized businesses.
As well as front line Service Desk agents, multiple language skills, the full repertoire of ITIL support capabilities and Dev Ops engineers, we provide level 2 and 3 technicians that have extensive experience in Cloud, Cyber, Workplace and Business Application technologies.
Business Operations - skilled individuals that have back-office operational excellence and experience. We have a balance of Global, Tier 1, large scale experienced staff as well as staff with extensive experience in small and medium organisations.
This balance gives us the ability to help smaller organisations mature using this relevant and extensive experience.
Interim Business Leadership & Subject Management Experts – our network of highly skilled and experienced leaders and business/technical subject matter experts enable businesses to complement their existing teams to resolve skill gaps or assist with tactical challenges.
Claverton offer outstanding contract flexibility - full-time, part-time and block-time options.
Block-time
Aimed at organisations who want to use the services of a specialist IT Support organisation, our Block-time service allows our clients to pre-pay for technical support for when things go wrong.
We provide a simple web portal interface, Halo ITSM, for clients to request help to resolve issues when help is needed, and we do the rest.
Every time Claverton works on a client issue, we reduce the amount of time remaining on credit. Simple. If or when the credit runs out, clients simply top the amount of time up.
Block-time is aimed at smaller organisations who don't have IT specialists within their organisations and provides the benefit of a simple service rather than, what can prove to be, costly fully managed services.
We use N-able IT Management tooling which records exactly what our technicians do when working on client systems, providing full transparency and peace of mind.
Block-time is offered on a 24/7 basis and the services covered include incident investigation / resolution, monitoring, patching and backup.
Digital workforce
Aimed to enable clients to start their digital workforce transformation journey through the adoption of targeted generative artificial intelligence (Gen AI).
Claverton's Gen AI development group partners with clients to qualify, design, develop and implement digital workforce opportunities across all business processes.
Gen AI implementations replace the workload of human resources with digital resources. Claverton works with clients to manage their Gen AI investments and growing digital workforce.
Near and Offshore
integrated teams
Claverton also works with clients to fully or partially move 'Business Functions' to our Near or Offshore delivery locations.
'Business Functions' is our term for any part of an organisations technical or Business Operations capability: Service Desk, 2nd or 3rd level technical support, Network operations, Security operations, Development capability, HR Administration, Biz Ops, and Finance functions to name but a few.
We can provide a whole 'Business Function' for our clients from Near or OffShore, or we can tailor a solution which uses a hybrid of the clients staff with Clavertojn specialists. This can be used to provide 24/7 support coverage or when multi-lingual skills are required.
Digital transformation partner
Claverton has a proud track record as a business application platform transformational change partner. Businesses often find they do not have the necessary resources with the required transformation change skills, knowledge and experience to successfully complete a change programme. This often means targeted benefits and value is reduced or not realised.
Claverton builds transformation teams to both deliver the programmes and develop the business solutions and application integrations across several platforms:
HALO ITSM Solutions
SAP ERM Solutions
Atlassian Platform Solutions
Clockify Time Management Solutions